Current lead time for handmade wooden products.
FREE NEXT DAY tracked delivery for orders of £75.00 or above. (Tracking information will be emailed once booked on)
Orders below £75.00 will be charged at £3.99 – and sent out via our courier on a 2-4 day tracked service.
Orders below £75.00 also have the option to up-grade to a Next working day tracked delivery service for £5.99
Please see below for accepted delivery destinations.
We will deliver the products ordered by you to the address which you give for delivery when you make your order. If any of the details you have given us in your delivery address are incorrect, we are not liable for any items which have not been received.
You may specify a delivery address which is different from your billing address, if, for example, you would like us to deliver the products directly to a friend or relative or to your place of work. To avoid delays, it is always advisable to arrange for the item to be delivered to an address where someone is usually in.
It is often helpful to give instructions for leaving an item safe i.e in a porch, behind a gate or with a specific neighbour. This can be passed onto our next day couriers.
Delivery will be made as soon as possible and we aim to make and dispatch your order within 3 working days of receipt of your order. Our normal working hours are Monday to Friday 9am – 5pm. We only process and dispatch orders during these timescales. All delivery and dispatch timescales quoted on the website do not include weekends; orders placed after 5pm on Friday and on Saturday and Sunday are deemed to be processed on Monday at 9am.
Next day courier deliveries are trackable so if you haven't received it after 1 working day, please go onto your tracking information or email us for an update.
The following delivery destinations would not be available for a next day courier.
PLEASE CONTACT US BEFORE ORDERING AS WE WILL HAVE TO CHECK IF THERE IS AN EXTRA CHARGE.
All Islands within UK
Republic of Ireland
We do not currently deliver outside the UK.
Telephone - Sales / help desk : (01202) 798275